Be Authentic: The No. 1 Commodity is Trust
27 Dec
The title is borrowed from Pete Shannon’s post about social media [1]. Since I’ve entered and become part of the social media enthusiast community, I’ve noticed that there are many people who have taken it upon themselves to write their opinions and insights about social media and how it has introduced a significant cultural augmentation into our lives. The good side of the discussion happening online is that there is a wealth of knowledge to learn from; the bad side of it is it becomes a cheap, ubiquitous, almost abused topic of discussion – as if using the term “social media” makes you become sophisticated and updated person.
What I want to talk about isn’t the evolution and usage of social media by our society and how it changes the way we communicate. What I want to talk about is how this new channel of communication becomes a utility that we can use to build relationships and help develop the quality and quantity in our lives. In other words: how the advent of interactive internet – or Participation 2.0, as Mitch Joel says in his book “Six Pixels of Separation” [2] – becomes a natural system in which nobody can no longer abuse or manipulate information in order to obtain their self interests.
As Pete Shannon says, the people who are most successful in the new media landscape are the ones who understand that the No. 1 commodity online is now trust. It is the thought leaders [3] and prominent bloggers [4] who give outstanding value in an unrestricted manner who receive the most amount of trust from the online community – of which there are 1.5 billion, according to Mitch Joel. Imagine what this level of trust can bring to your business, if you can leverage these social media channels to bring you better relationships with your clients.
Building trust
Of course, that’s business talk, but this isn’t a business blog, is it? The idea I want to put forward is that trust has always been the No. 1 commodity – in all societies in all cultures throughout history [5]. Pete Shannon merely states that it is now apparent that trust is the most valuable commodity online – but all of us should understand that it has always been a base currency for every transaction we conduct in society.
It used to be what we learn in life can be applied online – but now that truth can be reversed: what we learn online can be applied to our physical life. This is what I have been feeling and applying in the context of my physical and digital life – what I do online gives me insights and inspiration to what I can do offline. Building trust as a part of building a personal brand, has brought me to understand better the method with which society makes transactions between the members, with trust as the currency.
The difference is, in the digital realm it is comparatively easy to sniff out the people who are unauthentic and only plan to abuse the trust given to them for their own plans and intentions. It isn’t as easy to do in our physical lives, for what reason I’m not so sure. But I do know that we can no longer say that what we do online doesn’t affect our real lives – it has become an interconnected world.
Trust and transactions
Being authentic is an essential part of providing value to our community, and if we are building an online business or authority then this is an important concept to practice. But even if we aren’t building a business or have a financial motivation behind it, being authentic is still an essential part of living. It is one of the principles with which we become a better person and achieve internal peace and happiness.
Perhaps the industrial age allowed us too much superficiality – so much that we became accustomed to it in an unhealthy way [6]. Since we lived almost a century in that fashion, it has become an integral part of our culture. Therefore it’s a good thing, that the digital revolution is breaking the sovereignty of centralized industrial systems, and return autonomy to the decentralized communities that act in an organic and natural way.
If you want to succeed in the digital arena – and also in the physical arena – being authentic is a principle to keep. We have lived with bureaucratic corporate hierarchy for long enough. It’s time to return to our authentic identities, time to return to trust as our transactions.
What’s your take in the cultural shift that’s happening right now?
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[1] The ‘Alternative’ Social Media Top Ten List, by Pete Shannon
[2] Mitch Joel is a digital marketing expert, who runs the successful marketing blog Six Pixels of Separation
[3] Seth Godin, a marketing expert and one of the highly followed figures in the new media landscape
[4] Chris Brogan, community developer and expert blogger
[5] Again, a similar theme that I pointed out in the one image theory
[6] As opposed to superficiality in a healthy way
[7] Photograph by Joe Nangle. Because it says what is says




THE SIDE-STORY